Website and service terms.

Last updated: June 3, 2026. These terms cover use of the Sequova website, workflow build services, and MNOS waitlist.

01 / Acceptance of terms

By using this website, submitting an enquiry, joining the MNOS waitlist, or engaging Sequova for services, you agree to these terms. If you act for an organisation, you confirm you have authority to do so.

02 / Services

Sequova provides ops audits, workflow builds, documentation, handover, and optional retainer support. Specific scope, timelines, and deliverables are agreed in writing before build work starts.

03 / Audit outputs

Audit recommendations are based on information available during the audit window. They are practical recommendations, not guarantees of every possible outcome.

04 / Client tools

Clients are responsible for their own software accounts, API access, permissions, subscriptions, and third-party provider terms. Sequova builds inside client-approved tools.

05 / Handover and ownership

Unless agreed otherwise, workflows, documentation, and SOPs created for a client are handed over to the client after payment. Workflows are intended to live in the client's own accounts, not Sequova infrastructure.

06 / Retainers

Retainer terms are agreed in writing. Unless stated otherwise, retainers can be cancelled with 30 days' notice.

07 / MNOS waitlist

Joining the MNOS waitlist does not guarantee access, launch timing, or specific software features. We will use the waitlist email to send relevant product updates.

08 / Warranty

The website is provided as is. Service deliverables are provided according to the agreed scope, but clients remain responsible for operating their own tools and reviewing workflow behavior.